(03) 5222 3377
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SIR20216 Certificate II in Retail Services

This course provides participants with the skills and knowledge and attitude to work in a retail setting. This qualification focuses on customer service, operating equipment, interacting with customers, advising on products and services and working effectively in a service  environment. Participants will be ‘hands on’ in this qualification and will gain the skills an knowledge to work in a diverse range of retail settings including specialty stores, department stores and supermarkets.

MODE OF STUDY

This course has a combined nominal duration of 195 hours. This is undertaken as a combination of class based delivery and independent learning tasks.

ASSESSMENT METHOD

All candidates are expected to complete a pre-training review prior to enrolment. This review ensures that the delivery and assessment plan is designed to meet your individual needs. This will be assessed by a trainer to ascertain your suitability for this qualification. Your Eligibility and pathway choices will also be discussed.

PRE REQUISITES

Pre-Training Review

PRE-TRAINING REVIEW

All candidates are expected to complete a pre-training review prior to enrolment. This review ensures that the delivery and assessment plan is designed to meet your individual needs.  This will be assessed by a trainer to ascertain your suitability for this qualification. Your Eligibility and pathway choices will also be discussed.

ENROLMENT

Once your suitability for this qualification has been ascertained you will complete the enrollment process. You will also be given an Information Booklet.

 

HOW TO APPLY

To apply click here to express an interest , download a Register of Interest Form or speak to our friendly staff if you would like to attend an information session. PH: 03 5222 2819

This information is available in multiple formats on request.

All ENQUIRIES
Phone: (03) 5222 3377

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Your Vision is Our Vision for over 30 years.” Encompass

 

400 Pakington Street Geelong VIC 3220
PH: (03) 5222 3377
FAX: (03) 5229 6191

Encompass Community Services