THE ROLE  

Reporting to the General Manager of Support Services the Accommodation Services Manager provides operational leadership and oversight for Encompass Community Services accommodation and associated support services. The position is responsible for providing high-quality, person-centred support to our residents, their families, and their carers.  

 The role supports the delivery of Supported Independent Living (SIL) and Specialist Disability Accommodation (SDA) Programs and must ensure services are designed and delivered in accordance with service plans, contractual requirements and in line with the strategic direction of the organisation.

MAIN DUTIES & RESPONSIBILITIES

• Provide holistic, high-level oversight to Accommodation Services, ensuring end to end delivery of high quality supports in all residences.  
• Oversee the expansion of accommodation services by the roll out of STA (short term accommodation) and ILO (Independent Living Options).  
• Oversee and support all House Supervisors in ensuring a safe and positive experience for residents, their carers and families, and our employees.  
• Oversee the delivery of high-quality integrated services that meet the needs of residents, their carers and families, while meeting safety requirements.  
• Review the quality and delivery of residents NDIS goals, keeping the safeguarding of residents and the NDIS Code of Conduct central to all service delivery decisions.  
• Oversee the response to major incidents and personal crisis of residents as required and  
• Prepare NDIS and other regulatory authority reports for Accommodation Services, including oversight of all mandatory reporting requirements.  
• Liaise with Participants and their families and nominees to obtain consent and signatures for NDIS Service Agreements, Roster of Care, and Schedule of Supports.  
• Oversee the delivery of resident’s Annual Plan review.  
• Work collaboratively with the senior leadership team to identify, develop and implement key organisational plans, stakeholder engagement strategies and staff performance plans.  
• Understand the NDIS funding framework including the role of Support Coordination and funding of Individual Plans.  
• Contribute to Accommodation Services workforce planning, ensuring effective utilisation of current workforce and oversee effective, safe rostering practices.

QUALIFICATIONS, SKILLS & EXPERIENCE 

• Previous active experience in a similar role is essential   
• Formal qualifications in Management, Leadership or a relevant discipline (highly desirable)  
• Demonstrated knowledge of and experience delivering high standard practice and leadership in client services  
• Demonstrated skills and experience in capacity building and change management  
• Ability to review and contribute to outcomes for clients with a variety of needs  
• Understanding of the purpose and expectations of the Victorian Child Safe Standards and demonstrated commitment to contributing to a child safe organisation in both practice and culture  
• Understanding of the purpose and expectations of the NDIS Quality and Safeguard Commissions Practice Standards and Quality Indicators  
• Previous experience with Project Management and / or expansion of services  
• Full Australian working rights & Victorian Drivers Licence  
• NDIS Workers Screening Check and Working with Children Check (or willingness to obtain) 
• Evidence of COVID-19 vaccination status inclusive of booster 

INTERESTED?

To apply please email your resume and an accompanying covering letter addressing your experience and skills in relation to the Position Description by close of business by Friday 16th December 2022 to careers@encompass-cs.org.au

Encompass Community Services prides themselves on being an equal opportunity employer which values equal opportunity, fairness and enjoys a diverse and inclusive workforce. 

Encompass Community Services welcomes and encourages applications from people with a disability, Aboriginal and Torres Strait Islander people, people with diverse culture and linguistic backgrounds. 

Encompass Community Services provide equal employment opportunity (EEO) to all persons regardless of age, colour, national origin, physical or mental disability, race, ethnicity, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable federal, state or local law. In addition, Encompass Community Services will provide reasonable adjustments for qualified individuals with disabilities. 

Encompass Community Services is committed to providing a safe and friendly environment for children and young people. 

Encompass Community Services respectfully acknowledges and celebrates the Traditional Owners of the lands throughout Victoria and pays its respects to their Elders, children and young people of past, current and future generations. 

To apply via Seek: Just click here

To apply directly, email us your resume: Just click here

THE ROLE  

To oversee the smooth running of the Support Services at Encompass Community Services Inc. 

To assist in the development and expansion of activities and projects to align with NDIS participants goals and support requirements

The ability to market Encompass Community Services Inc. services and activity opportunities for NDIS participants within the Wyndham region. 

As the Wyndham Activities Coordinator you will be a passionate leader and a champion of possibility! 

MAIN DUTIES & RESPONSIBILITIES

• Participate in program development associated with the growth and needs of participants. Pass on ideas and feedback about potential program development to Manager or delegate, including any feedback communicated by key stakeholders.
• Working collaboratively with our Participants, Families, Support Workers, Support Coordinators and Allied Health professionals to bring NDIS plan goals to life
• Provide the Support Worker teams relevant information to ensure responsive, person centred care that enables participants to progress toward their individual care plan goals
• An ability to analyse problem/difficult situations and seek solutions that effectively address any issues  
• Contribute to the design, development and evaluation of the workplace mentoring program including performance appraisals and staff supervision.
• Liaise and collaborate with Managers, staff and other stakeholders to achieve a cohesive positive experience.
• Engage, monitor, support and motivate staff
• Provide support and undertake other duties within scope as directed.
• A demonstrated ability to mentor staff by providing them with relevant information, support, provide feedback and opportunities around professional development.
• Participate in program development consistent with current growth and needs with participants and Encompass.
• Plan, maintain, implement and be responsible for activities and budgets for programs.
• Attend all meetings required, associated to the business of Encompass Community Services Inc. 
• Support Encompass Community Services Inc. in all current and new business for example participating in functions, meetings and performing alternate tasks. Promote a positive image of other Encompass service areas where relevant.
• Participate in training and other opportunities provide by Encompass Community Services Inc. management to develop skills and knowledge and increase professional development.

QUALIFICATIONS, SKILLS & EXPERIENCE 

• Cert IV Disability (preferred)
• Experience in supporting staff
• Administration skills
• NDIS Quality and Safe Guards.
• Child Safety Policy and Procedures
• NDIS and NDIA process 
• Committed to providing exceptional customer service across all channels – written, phone and face to face
• Ability to communicate clearly and concisely, varying communication style depending upon the audience.
• Ability to apply knowledge in a practical, commercial manner. 
• Ability to accomplish objectives effectively within time frame given, and carry out administrative duties within portfolio in an efficient and timely manner

INTERESTED?

To apply please email your resume and an accompanying covering letter addressing your experience and skills in relation to the Position Description by close of business by Wednesday 30th November 2022 to careers@encompass-cs.org.au

Encompass Community Services prides themselves on being an equal opportunity employer which values equal opportunity, fairness and enjoys a diverse and inclusive workforce. 

Encompass Community Services welcomes and encourages applications from people with a disability, Aboriginal and Torres Strait Islander people, people with diverse culture and linguistic backgrounds. 

Encompass Community Services provide equal employment opportunity (EEO) to all persons regardless of age, colour, national origin, physical or mental disability, race, ethnicity, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable federal, state or local law. In addition, Encompass Community Services will provide reasonable adjustments for qualified individuals with disabilities. 

Encompass Community Services is committed to providing a safe and friendly environment for children and young people. 

Encompass Community Services respectfully acknowledges and celebrates the Traditional Owners of the lands throughout Victoria and pays its respects to their Elders, children and young people of past, current and future generations. 

To apply via Seek: Just click here

To apply directly, email us your resume: Just click here

THE ROLE  

Rewarding exciting full-time opportunity in located in Pakington Street, Geelong West for an experienced Disability Employment Consultant. 

Support and assist DES participants (job seekers) to develop and increase their employability skills in order to have the capacity to seek, gain and maintain employment. 

• Leading Disability Support Services Provider 
• Not For Profit – Salary Packaging 
• Rewarding & Meaningful Career 

The role would ideally suit someone who can demonstrate their ability to create long-term sustainable employment opportunities for job seekers with disabilities. 

Immediate start available working full time hours Monday – Friday 8.30am – 4.36pm. 

This brand-new position represents an opportunity to work in a specialist service assisting participants in a rewarding role.  

You will be supported with a wide variety of tools in placing job seekers into the correct employment opportunity.  

DUTIES 

Provide pre-vocational support, job search assistance and consultation to people with a disability to gain employment through training, support and marketing for vacancies to employers. 

Achieve set individual and group targets set by Encompass Community Services, Management and Funding Bodies. 

Network with key employer stakeholders groups to facilitate appropriate sustainable employment placements. 

Provide and assist in training, support and education to the employer and staff to achieve successful placement for new employee. 

Complete required administration tasks associated with the placement and maintenance of job seekers.  Complete administration tasks on behalf of Encompass Community Services Inc. including reports, tenders as required. 

Attend all scheduled meetings and participate in training and other opportunities provided by Encompass Community Services Inc. management to increase individual Professional Development. 

Support Encompass Community Services Inc. in all current and new business for example, participating in functions, meetings and performing alternate tasks. 

Support the business to develop strategies based on 4 key drivers; Commencements, Engagement, Placements, Outcomes and to achieve a minimum of Three Star performance at ESA Level.  

QUALIFICATIONS & EXPERIENCE 

• A minimum of 1-2 years of DES consultancy experience or equivalent role preferred. 
• Knowledge of the Disability Community Sector and not for profit industry. 
• NDIS Worker Screening Check or the willingness to obtain.  
• Drivers Licence 
• Professional approach and ability to work under pressure. 
• Organisational and time management skills and excellent attention to detail. 
• Confident manner & Positive approach to change. 

INTERESTED?

To apply please email your resume and an accompanying covering letter addressing your experience and skills in relation to the Position Description to careers@encompass-cs.org.au

Encompass Community Services prides themselves on being an equal opportunity employer which values equal opportunity, fairness and enjoys a diverse and inclusive workforce.

Applications are encouraged from people with a disability, Aboriginal and Torres Strait Islander descent and people of all other cultural backgrounds.

To download the full PD: Just click here

To apply, email us your resume: Just click here

We are seeking Support Workers looking to step into a rewarding role that allows you to combine your professional skill and passion for participant care.

Encompass currently has multiple roles available for experienced Disability Support Workers within the Greater City of Geelong.

Roles will be assisting a range of NDIS participants within Encompass Community Services, Options & Connections, In Home Care  & and Day / Travel programs.  Full time, part time and casual roles will be available.

Our support programs provide opportunities for participants to reach their individual goals by providing supervision, training and support and encouraging independence in all activities of daily living.

We provide opportunities for participants with different interests, skills and abilities to also enjoy time away to explore new places and build new friendships and social networks whilst also offering families some time out from their caring duties.

DUTIES 

• Provide support and direct care to assist participants to achieve their personal goals as set out in their Individual and Support Plan.
• Provide support to participants in a way which encourages independence and skill development, follows Positive Behaviour Support strategies and complies with relevant guidelines and legislation.
• Complete administration tasks as required.
• Participate in training and other opportunities provided by Encompass Community Services Inc. management to develop skills and knowledge and enhance professional development.
• Attend all meetings associated with the business of Encompass Community Services Inc. and divisional areas as required
• Adhere to the Encompass Community Services policies.

SKILLS & EXPERIENCE 

• Certificate III (Cert IV is desirable) in Disability or Community Care
• Prior experience with participants with a disability with complex needs and requirements (desirable)
• Level 2 First Aid & CPR
• NDIS Worker Screening Check
• Completed or willing to complete the NDIS ‘Worker Orientation’ module.
• Full Australian working rights
• Victorian Drivers License & Vehicle Required

INTERESTED?

Click apply now or email your resume and an accompanying covering letter addressing your experience and skills in relation to the Position Description to careers@encompass-cs.org.au

For a position description or more information about employment opportunities at Encompass Community Services, visit: www.encompass-cs.org.au/join/

Encompass Community Services prides themselves on being an equal opportunity employer which values equal opportunity, fairness and enjoys a diverse and inclusive workforce.

Applications are encouraged from people with a disability, Aboriginal and Torres Strait Islander descent and people of all other cultural backgrounds.

To apply email us your resume: Just click here

We are seeking a casual domestic cleaners in both Geelong & Wyndham who are passionate about making a difference and wish to help support clients to manage their daily lives and live independently.

Assist our clients for their domestic cleaning needs; including duties such as bathrooms, mopping , vacuuming , dusting and general tidying. Flexible casual working hours available.
If you are a passionate and experienced Domestic Cleaner wanting to enrich other lives, then there is a place for you within our team at Encompass Community Services.

DUTIES 

• Provide high level domestic cleaning within participants homes.
• Provide other secondary cleaning duties such as laundry, decluttering etc
• Liaise with the In-Home Care and Domestics Support Administration & Management and complete any administration tasks as required.
• Participate in training and other opportunities provided by Encompass Community Services Inc. management to enhance the individual’s professional development.
• Adhere to the Encompass Community Services Inc. OH&S policies.

QUALIFICATIONS & EXPERIENCE 

• Previous and active relevant experience in domestic cleaning.
• (Min 2 year’s experience in similar role preferred and advantageous)
• Working with Children’s Check (employee)
• Completion of NDIS workers module
• NDIS Workers Screening Check
• Valid Victorian drivers licence and reliable vehicle with insurance

INTERESTED?

Click apply now below or email your resume and an accompanying covering letter addressing your experience and skills in relation to the Position Description to careers@encompass-cs.org.au.

Encompass Community Services prides themselves on being an equal opportunity employer which values equal opportunity, fairness and enjoys a diverse and inclusive workforce.

Applications are encouraged from people with a disability, Aboriginal and Torres Strait Islander descent and people of all other cultural backgrounds

To apply email us your resume: Just click here

Encompass is currently not advertising for roles, but we still accept applications from amazing people like yourself!

Email us your resume: Just click here