LOOKING FOR WORK AFTER LOCKDOWN?

The NDIS Claims Officer is responsible for claiming payment from the NDIS for services provided to participants in the program area in accordance with the service agreements in place, the Claims Officer will ensure efficient and ethical practice.

Supporting the management, staff and participants of Encompass Community Services with all administrative tasks required, while presenting a positive friendly and the professional manner at all times.

BENEFITS 

• Not for-Profit, salary packaging options
• Annual leave, leave loading
• Employment assistance program
• Internal career pathway opportunities

MAIN DUTIES & RESPONSIBILITIES  

• Process claims via the NDIS portal and other portals as required.
• Report any problems with claims processing and gain assistance as needed. Prepare data for the creation of invoices for service delivery.
• Perform a range of routine general office duties of a clerical support nature as required.
• Accurate data entry for invoicing of participants and clients.
• Accurate typing of documents and circulate information as required by Manager.
• Preparation of reports as required and participate in relevant meetings.
• Assist participants with inquiries and requests as directed by the Manager.  Complete tasks relating to in-going and outgoing funds including petty cash, fees and activities.
• Attend divisional staff meetings, participant planning meetings and organisational meetings as required.
• Work collaboratively with all members of the team and other departments of Encompass.

QUALIFICATIONS, SKILLS & EXPERIENCE 

• Full Australian working rights & Victorian Drivers Licence.
• NDIS Workers Screening Check and Working with Children Check (or willingness to obtain).
• Evidence of COVID-19 vaccination status inclusive of booster.
• Previous experience as a NDIS claims officer (highly regarded)
• Relevant administration experience in operating an office or reception setting and previous data entry and data base use.
• Knowledge of and understanding of the NDIS Quality and Safeguards Commission
• Understanding of the NDIS provider portal and Visual Care (highly regarded)
• Previous experience within the disability services sector (highly regarded)

INTERESTED? 

Email your resume and an accompanying covering letter & addressing your experience and skills in relation to the Position Description to careers@encompass-cs.org.au by Tuesday 31st May 2022.

To apply via Seek: Just click here
Download the Full PD Here

Encompass Community Services prides themselves on being an equal opportunity employer which values equal opportunity, fairness and enjoys a diverse and inclusive workforce. 

Encompass Community Services welcomes and encourages applications from people with a disability, Aboriginal and Torres Strait Islander people, people with diverse culture and linguistic backgrounds.

Encompass Community Services provide equal employment opportunity (EEO) to all persons regardless of age, colour, national origin, physical or mental disability, race, ethnicity, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable federal, state or local law. 

In addition, Encompass Community Services will provide reasonable adjustments for qualified individuals with disabilities. Encompass Community Services is committed to providing a safe and friendly environment for children and young people. 

Encompass Community Services respectfully acknowledges and celebrates the Traditional Owners of the lands throughout Victoria and pays its respects to their Elders, children and young people of past, current and future generations.

Actively lead the department of Plan Connect Services Australia, driving business development and supporting people with a National Disability Insurance Scheme (NDIS) support plan to access high quality Support Coordination and Plan Management services.

Manage, support and supervise Support Coordinators in the actions of their role and provide support, guidance and direction when required.

Assist participants to achieve their goals by provide coaching support and guidance at all levels of decision making while ensuring at all times not to influence decisions with personal opinions.

BENEFITS 

• Not for-Profit, salary packaging options
• Annual leave, leave loading
• Employment assistance program
• Internal career pathway opportunities

MAIN DUTIES & RESPONSIBILITIES  

• Manage, support and supervise Support Coordinators and Plan Managers in the actions of their role and provide support, guidance and direction when required.
• Provide varying levels of coordination and transition support to individuals to build capacity to achieve their set NDIS and individual goals
• Actively participate in matching individual’s needs, wants and aspirations with community based or mainstream programs and options.
• Assist participants to achieve their goals by providing coaching support and guidance at all levels of decision making while ensuring at all times not to influence decisions with personal opinions.
• Build NDIS participant and families capacity to understand navigate service systems in the future.
• Work within the funding level associated with each participant and track their funding as required.
• Provide reports as required and maintain up to date records of participant implementation of plans and monitor expenditure as required.
• Market the services of Plan Connect Australia to participants and other services as required.
• Ensure a strong working relationship with appropriate staff at the NDIA and Local Area Coordinator.
• Maintain up to date knowledge of the Disability and community services industries, including the NDIA, NDIS, NDIS Quality and Safe Guards Commission and Victorian Complaints commission.
• Provided guidance and leadership to all members of staff within the team and address performance issues as they arise.
• Monitor divisional budget and liaise with Senior Management to establish budget projections and business proposals.

QUALIFICATIONS, SKILLS & EXPERIENCE 

• Full Australian working rights & Victorian Drivers Licence.
• NDIS Workers Screening Check and Working with Children Check (or willingness to obtain).
• Evidence of COVID-19 vaccination status inclusive of booster.
• Previous relevant experience including management and leading teams
• Relevant Experience in the role of Support Coordination
• Knowledge of and understanding of the NDIS Quality and Safeguards Commission and the role of Support Coordinator.
• Certificate IV in Disability (highly desired)

INTERESTED? 

Email your resume and an accompanying covering letter & addressing your experience and skills in relation to the Position Description to careers@encompass-cs.org.au by Tuesday 31 May 2022.

To apply via Seek: Just click here
Download the Full PD Here

Encompass Community Services prides themselves on being an equal opportunity employer which values equal opportunity, fairness and enjoys a diverse and inclusive workforce. 

Encompass Community Services welcomes and encourages applications from people with a disability, Aboriginal and Torres Strait Islander people, people with diverse culture and linguistic backgrounds.

Encompass Community Services provide equal employment opportunity (EEO) to all persons regardless of age, colour, national origin, physical or mental disability, race, ethnicity, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable federal, state or local law. 

In addition, Encompass Community Services will provide reasonable adjustments for qualified individuals with disabilities. Encompass Community Services is committed to providing a safe and friendly environment for children and young people. 

Encompass Community Services respectfully acknowledges and celebrates the Traditional Owners of the lands throughout Victoria and pays its respects to their Elders, children and young people of past, current and future generations.

Become a key partner in this rewarding role to assist in supporting the team of Encompass Community Services – Homestart Enterprise. This permanent, part time 18 hours per week (flexible with the possibility of increasing) opportunity for a motivated customer service administrator.

You will provide high quality customer service, support the management team, provide support to customers, schedule appointments, resolve enquiries and ensure an exemplary customer experience.

The ability to provide optimum and seamless operational support with the capability to multitask, be decisive, work in a busy environment and a can-do attitude is essential. Encompass Homestart is a leading community services provider with a focus on making a significant impact to the community in a warm friendly and supportive environment.

BENEFITS 

• Not for-Profit, salary packaging options

• Annual leave, leave loading

• Employment assistance program

• Internal career pathway opportunities

MAIN DUTIES & RESPONSIBILITIES 

• Assist in the collection and reporting of relevant data relevant to Homestart’s operation, with particular focus on delivery and pick up of donated stock.

• Assist in the allocation and recording of donated stock, petty cash, volunteer and staff rosters and other data as required demonstrating excellent computer and organisational skills.

• Offer a high level of customer service to match the high standard that Encompass Community Services Inc. holds within the community.

• Assist in the marketing and promotion of HomeStart using social media to promote sales and events

• Demonstrate excellent communication skills ensuring open and clear communication with all members of staff, volunteers, customers, clients and management of HomeStart and Encompass Community Services Inc.

• Support and encourage all trainees, work experience participants, volunteers and management.

QUALIFICATIONS, SKILLS & EXPERIENCE 

• Full Australian working rights & Victorian Drivers Licence.

• NDIS Workers Screening Check and Working with Children Check (or willingness to obtain).

• Evidence of COVID-19 vaccination status inclusive of booster.

• Relevant administration and customer service experience and knowledge of the Microsoft OFFICE software packages.

• Committed to providing exceptional customer service across all channels – written, phone and face to face.

• The ability to communicate clearly and concisely, varying communication style depending upon the audience.

• Willingness to assist and support others as required and work collaboratively with team members.

• Willingness to work with people with a disability and from disadvantaged background.

INTERESTED? 

Email your resume and an accompanying covering letter & addressing your experience and skills in relation to the Position Description to careers@encompass-cs.org.au by Friday 27th May 2022.

To apply via Seek: Just click here
Download the Full PD Here

Encompass Community Services prides themselves on being an equal opportunity employer which values equal opportunity, fairness and enjoys a diverse and inclusive workforce. 

Encompass Community Services welcomes and encourages applications from people with a disability, Aboriginal and Torres Strait Islander people, people with diverse culture and linguistic backgrounds.

Encompass Community Services provide equal employment opportunity (EEO) to all persons regardless of age, colour, national origin, physical or mental disability, race, ethnicity, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable federal, state or local law. 

In addition, Encompass Community Services will provide reasonable adjustments for qualified individuals with disabilities. Encompass Community Services is committed to providing a safe and friendly environment for children and young people. 

Encompass Community Services respectfully acknowledges and celebrates the Traditional Owners of the lands throughout Victoria and pays its respects to their Elders, children and young people of past, current and future generations.

Reporting to the General Manager of Education, Training & Employment this role focuses on supporting participants to build employment readiness including customer service, time management, money handling, independent travel, effective communication, and learning how to take instruction at work. You will deliver our SLES program to help our customers – young people with a disability – to prepare, look for, gain, and maintain employment. You will provide meaningful, individualised capacity building activities so that our customers can achieve their own employment goals.

MAIN DUTIES & RESPONSIBILITIES 

• Participate in developing and implementing individual and group-based capacity building, job readiness and work experience support.
• Provide on-site support during work experience(s) to increase total understanding of workplace expectations and behaviors.
• Support customers with personal growth and development.
•  Provide support and mentoring to customers that encourage a level of competence and independence with their employment and training goals.
• Optimise appropriate work experience opportunities for participants.
• Maintain necessary documentation of service provision and reporting.
• Liaise and network with internal and external stakeholders.
• Actively promote Encompass Community Services and all of its services to the wider community.

QUALIFICATIONS, SKILLS & EXPERIENCE

• Previous active experience in a similar role or relevant practical experience in an administrative capacity.
• Understanding of the National Disability Services Standards and Quality Framework & NDIS Quality AND Safeguard commission.
• SLES or group program experience (highly desirable).
• Employment services support experience (highly desirable).
• Full Australian working rights & Victorian Drivers Licence.
• NDIS Workers Screening Check and Working with Children Check (or willingness to obtain).
• Evidence of COVID-19 vaccination status inclusive of booster.

INTERESTED?

Email your resume and an accompanying covering letter & addressing your experience and skills in relation to the Position Description to careers@encompass-cs.org.au by Sunday 15th May 2022.

To apply via Seek: Just click here
Download the Full PD Here

Encompass Community Services prides themselves on being an equal opportunity employer which values equal opportunity, fairness and enjoys a diverse and inclusive workforce. 

Encompass Community Services welcomes and encourages applications from people with a disability, Aboriginal and Torres Strait Islander people, people with diverse culture and linguistic backgrounds.

Encompass Community Services provide equal employment opportunity (EEO) to all persons regardless of age, colour, national origin, physical or mental disability, race, ethnicity, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable federal, state or local law. 

In addition, Encompass Community Services will provide reasonable adjustments for qualified individuals with disabilities. Encompass Community Services is committed to providing a safe and friendly environment for children and young people. 

Encompass Community Services respectfully acknowledges and celebrates the Traditional Owners of the lands throughout Victoria and pays its respects to their Elders, children and young people of past, current and future generations.

Reporting to the General Manager of Education, Training & Employment this role the Intake Officer is the designated point of contact for all potential clients, their families and/or representatives providing a responsive service to move them through the pre-engagement process to service delivery.

The position is responsible for the implementation of a coordinated intake process that identifies client support needs including co-designing supports, development of service and client agreements and the collation of client specific data.

MAIN DUTIES & RESPONSIBILITIES 

• Promote the unique value proposition of Encompass Community Services. Obtain accurate information for client case files and organisational records within a person centered active support framework.
• Determine clients’ eligibility for the organisation’s services and referring potential clients to other more relevant services if required.
• Promote the dignity of and positive image of clients within their communities, maximising the opportunities for clients to participate in and contribute to the communities in which they live.
• Maintain necessary documentation of service provision and reporting • Conducting meetings with current and potential referral sources and partners for direct registrations for new job-seekers and clients.
• Conduct direct registration appointments and allocations for sites • Arrange EsAT’s and assessments as required for jobseekers.
• Promoting programs of support including PaTH, EST and NWEP.
• Ongoing networking with employers and referral partners.
• Attendance at marketing and networking events.
• Assisting participants to gain appropriate information to determine eligibility. Case management and client support.
• Liaise and network with internal and external stakeholders.
• Liaise with Local Area Coordinators (LAC) and Support Coordinator partner agencies for ongoing relationship management and referral.

QUALIFICATIONS, SKILLS & EXPERIENCE

• Previous active experience in a similar role or relevant practical experience in an administrative capacity.
• Understanding of the National Disability Services Standards and Quality Framework & NDIS Quality AND Safeguard commission.
• Employment services experience – JobActive, DES or other related industry experience.
• Employment services support experience (highly desirable)
• Full Australian working rights & Victorian Drivers Licence.
• NDIS Workers Screening Check and Working with Children Check (or willingness to obtain).
• Evidence of COVID-19 vaccination status inclusive of booster.

INTERESTED?

Email your resume and an accompanying covering letter & addressing your experience and skills in relation to the Position Description to careers@encompass-cs.org.au by Sunday 15th May 2022.

To apply via Seek: Just click here
Download the Full PD Here

Encompass Community Services prides themselves on being an equal opportunity employer which values equal opportunity, fairness and enjoys a diverse and inclusive workforce. 

Encompass Community Services welcomes and encourages applications from people with a disability, Aboriginal and Torres Strait Islander people, people with diverse culture and linguistic backgrounds.

Encompass Community Services provide equal employment opportunity (EEO) to all persons regardless of age, colour, national origin, physical or mental disability, race, ethnicity, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable federal, state or local law. 

In addition, Encompass Community Services will provide reasonable adjustments for qualified individuals with disabilities. Encompass Community Services is committed to providing a safe and friendly environment for children and young people. 

Encompass Community Services respectfully acknowledges and celebrates the Traditional Owners of the lands throughout Victoria and pays its respects to their Elders, children and young people of past, current and future generations.

Encompass Community Services is a not-for-profit organisation committed to promoting equality and universal opportunity for all.

For 35 years Encompass have been a customer service leaders in delivering supports and we pride ourselves in shaping sustainable local communities.

Our aim is to end damaging stigmas and stereotypes; open doors of opportunities for all people – whatever background, whatever ability.

THE ROLE 

Rewarding exciting full-time opportunity in located in Pakington Street, Geelong West for an experienced Disability Employment Consultant.

The role would ideally suit someone who can demonstrate their ability to create long-term sustainable employment opportunities for job seekers with disabilities.

Immediate start available working full time hours Monday – Friday 8.30am – 4.36pm.

This brand-new position represents an opportunity to work in a specialist service assisting participants in a rewarding role.

You will be supported with a wide variety of tools in placing job seekers into the correct employment opportunity.

DUTIES

• Provide pre-vocational support, job search assistance and consultation to people with a disability to gain employment through training, support and marketing for vacancies to employers.
• Achieve set individual and group targets set by Encompass Community Services, Management and Funding Bodies.
• Network with key employer stakeholders groups to facilitate appropriate sustainable employment placements.
• Provide and assist in training, support and education to the employer and staff to achieve successful placement for new employee.
• Complete required administration tasks associated with the placement and maintenance of job seekers. Complete administration tasks on behalf of Encompass Community Services Inc. including reports, tenders as required.
• Attend all scheduled meetings and participate in training and other opportunities provided by Encompass Community Services Inc. management to increase individual Professional Development.
• Support Encompass Community Services Inc. in all current and new business for example, participating in functions, meetings and performing alternate tasks.
• Support the business to develop strategies based on 4 key drivers; Commencements, Engagement, Placements, Outcomes and to achieve a minimum of Three Star performance at ESA Level.

QUALIFICATIONS & EXPERIENCE

• A minimum of 1-2 years of DES consultancy experience or equivalent role preferred.
• Knowledge of the Disability Community Sector and not for profit industry.
• NDIS Worker Screening Check or the willingness to obtain.
• Drivers Licence
• Professional approach and ability to work under pressure.
• Organisational and time management skills and excellent attention to detail.
• Confident manner & Positive approach to change.

INTERESTED?

Click apply now on Seek or email your resume and an accompanying covering letter addressing your experience and skills in relation to the Position Description to careers@encompass-cs.org.au.

To apply via Seek: Just click here

Encompass Community Services prides themselves on being an equal opportunity employer which values equal opportunity, fairness and enjoys a diverse and inclusive workforce.

Encompass Community Services welcomes and encourages applications from people with a disability, Aboriginal and Torres Strait Islander people, people with diverse culture and linguistic backgrounds.

Encompass Community Services provide equal employment opportunity (EEO) to all persons regardless of age, colour, national origin, physical or mental disability, race, ethnicity, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable federal, state or local law. In addition, Encompass Community Services will provide reasonable adjustments for qualified individuals with disabilities.

Encompass Community Services is committed to providing a safe and friendly environment for children and young people.

Encompass Community Services respectfully acknowledges and celebrates the Traditional Owners of the lands throughout Victoria and pays its respects to their Elders, children and young people of past, current and future generations.

We are seeking Support Workers looking to step into a rewarding role that allows you to combine your professional skill and passion for participant care.

Encompass currently has multiple roles available for experienced Disability Support Workers within the Greater City of Geelong.

Roles will be assisting a range of NDIS participants within Encompass Community Services, Options & Connections, In Home Care  & and Day / Travel programs.  Full time, part time and casual roles will be available.

Our support programs provide opportunities for participants to reach their individual goals by providing supervision, training and support and encouraging independence in all activities of daily living.

We provide opportunities for participants with different interests, skills and abilities to also enjoy time away to explore new places and build new friendships and social networks whilst also offering families some time out from their caring duties.

DUTIES 

• Provide support and direct care to assist participants to achieve their personal goals as set out in their Individual and Support Plan.
• Provide support to participants in a way which encourages independence and skill development, follows Positive Behaviour Support strategies and complies with relevant guidelines and legislation.
• Complete administration tasks as required.
• Participate in training and other opportunities provided by Encompass Community Services Inc. management to develop skills and knowledge and enhance professional development.
• Attend all meetings associated with the business of Encompass Community Services Inc. and divisional areas as required
• Adhere to the Encompass Community Services policies.

SKILLS & EXPERIENCE 

• Certificate III (Cert IV is desirable) in Disability or Community Care
• Prior experience with participants with a disability with complex needs and requirements (desirable)
• Level 2 First Aid & CPR
• NDIS Worker Screening Check
• Completed or willing to complete the NDIS ‘Worker Orientation’ module.
• Full Australian working rights
• Victorian Drivers License & Vehicle Required

INTERESTED?

Click apply now or email your resume and an accompanying covering letter addressing your experience and skills in relation to the Position Description to careers@encompass-cs.org.au

For a position description or more information about employment opportunities at Encompass Community Services, visit: www.encompass-cs.org.au/join/

Encompass Community Services prides themselves on being an equal opportunity employer which values equal opportunity, fairness and enjoys a diverse and inclusive workforce.

Applications are encouraged from people with a disability, Aboriginal and Torres Strait Islander descent and people of all other cultural backgrounds.

To apply email us your resume: Just click here

We are seeking a casual domestic cleaners in both Geelong & Wyndham who are passionate about making a difference and wish to help support clients to manage their daily lives and live independently.

Assist our clients for their domestic cleaning needs; including duties such as bathrooms, mopping , vacuuming , dusting and general tidying. Flexible casual working hours available.
If you are a passionate and experienced Domestic Cleaner wanting to enrich other lives, then there is a place for you within our team at Encompass Community Services.

DUTIES 

• Provide high level domestic cleaning within participants homes.
• Provide other secondary cleaning duties such as laundry, decluttering etc
• Liaise with the In-Home Care and Domestics Support Administration & Management and complete any administration tasks as required.
• Participate in training and other opportunities provided by Encompass Community Services Inc. management to enhance the individual’s professional development.
• Adhere to the Encompass Community Services Inc. OH&S policies.

QUALIFICATIONS & EXPERIENCE 

• Previous and active relevant experience in domestic cleaning.
• (Min 2 year’s experience in similar role preferred and advantageous)
• Working with Children’s Check (employee)
• Completion of NDIS workers module
• NDIS Workers Screening Check
• Valid Victorian drivers licence and reliable vehicle with insurance

INTERESTED?

Click apply now below or email your resume and an accompanying covering letter addressing your experience and skills in relation to the Position Description to careers@encompass-cs.org.au.

Encompass Community Services prides themselves on being an equal opportunity employer which values equal opportunity, fairness and enjoys a diverse and inclusive workforce.

Applications are encouraged from people with a disability, Aboriginal and Torres Strait Islander descent and people of all other cultural backgrounds

To apply email us your resume: Just click here

Encompass is currently not advertising for roles, but we still accept applications from amazing people like yourself!

Email us your resume: Just click here