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Working at Encompass

Encompass Community Services is a not-for-profit organisation committed to promoting equality and universal opportunity for all. For 35 years Encompass have been customer service leaders in delivering NDIS supports and Community Services; we pride ourselves in helping to shape sustainable local communities.

We actively engage with people with physical, intellectual, sensory and psychological disabilities; as well as other individuals who are disadvantaged such as disengaged youth, long-term unemployed and those facing financial, social or learning barriers.
Our aim is to end damaging stigmas and stereotypes and open doors of opportunity for all people – whatever background, whatever ability.

Encompass is doing everything we can to support jobs and the economy through this challenging time, while also ensuring we can provide the increased demand for supports.

 

INTERESTED?

Click on any of the roles on the right then email us your resume along with a cover letter addressing your experience and skills in relation to the Position Description to:
careers@encompass-cs.org.au

Encompass Community Services prides themselves on being an equal opportunity employer which values equal opportunity, fairness and enjoys a diverse and inclusive workforce.

Applications are encouraged from people with a disability, Aboriginal and Torres Strait Islander descent and people of all other cultural backgrounds.

BARISTA / SUPERVISOR

BARISTA / SUPERVISOR

• No weekends
• Mon – Fri 8am – 3pm only
• Enjoy work life balance!
 
ABOUT
Encompass Community Services is a not-for-profit organisation committed to promoting equality and universal opportunity for all.
For 35 years Encompass have been a customer service leaders in delivering supports and we pride ourselves in shaping sustainable local communities.
Our aim is to end damaging stigmas and stereotypes; open doors of opportunities for all people – whatever background, whatever ability.
 
THE ROLE
We are seeking a talented Barista & supervisor to provide an excellent service to customers at our enterprise Café located in Whittington.
This role is Monday – Friday only from 8am – 3pm, be rewarded with work life balance whilst making a difference within the community.
Become a key team member and use your own passion and vision and a drive to advocate for the promotion of community, diversity and inclusion.
If you are passionate and have a willingness to work with people with a disability and from disadvantaged background and wanting to enrich the lives of others – then there is a place for you within our team at Encompass Community Services.
 
DUTIES
• Ensure a high level of customer services is performed individually and by staff assigned to work.
• Assist in providing support, supervision and positive role modelling to staff, trainees, work experience placements students and participants with a disability.
• Oversee kitchen operations and assist with barista duties and menu preparation as required.
• Assist in maintaining financial responsibility and cost control for the business operations, including petty cash and cash register functions.
• Ensure that all banking is recorded and completed following set procedures.
• Balance the register at the end of the week ensuring a high level of accuracy and honesty.
• Maintain quality control, food, health and safety standards.
• Maintain hygienic food handling practices and cleanliness.
• Ensure that the kitchen is maintained in a clean and hygienic way.
• Creating a harmonious environment within the kitchen.
• Handle complaints according to guidelines and so that it leaves customers satisfied and impressed.
• Ensure that all records are maintained as legally required.
• Promote and market this enterprise with a view to continued growth and viability.
 
ABOUT YOU
• Food Safety Supervisors Certificate
• Barista Qualification
• Exceptional Customer Service with empathy and a love for people
• Hospitality Qualification (not essential but preferred)
• Relevant experience of working or supervising in a Café environment.
• Skills in menu prep and coffee making.
• Supervising of staff, students and trainees and working in a team environment
 
INTERESTED?
Click apply now below or email your resume and an accompanying covering letter addressing your experience and skills in relation to the Position Description to careers@encompass-cs.org.au ASAP as this position closes soon.
 
Encompass Community Services prides themselves on being an equal opportunity employer which values equal opportunity, fairness and enjoys a diverse and inclusive workforce.
Applications are encouraged from people with a disability, Aboriginal and Torres Strait Islander descent and people of all other cultural backgrounds.
SUPPORT WORKERS

Support Workers

We are seeking Support Workers looking to step into a rewarding role that allows you to combine your professional skill and passion for participant care.

Encompass currently has multiple roles available for experienced Disability Support Workers within the City of Greater Geelong. Roles will be assisting a range of NDIS participants within Encompass Community Services, Options & Connections, In Home Care  & Recreation and Travel programs.

 

DUTIES 

  • Provide support and direct care to assist participants to achieve their personal goals as set out in their Individual and Support Plan.
  • Provide support to participants in a way which encourages independence and skill development, follows Positive Behaviour Support strategies and complies with relevant guidelines and legislation.
  • Complete administration tasks as required.
  • Participate in training and other opportunities provided by Encompass Community Services Inc. management to develop skills and knowledge and enhance professional development.
  • Attend all meetings associated with the business of Encompass Community Services Inc. and divisional areas as required
  • Adhere to the Encompass Community Services policies.

SKILLS & EXPERIENCE 

  • Certificate III (Cert IV is desirable) in Disability or Community Care or willing to be trained
  • Cert II First Aid & CPR
  • National Police Check
  • Working with Children’s Check
  • Completed or willing to complete the NDIS ‘Worker Orientation’ module.
  • Prior experience dealing with participants who have a disability
  • Full Australian working rights

 

INTERESTED?

Click apply now below or email your resume and an accompanying covering letter addressing your experience and skills in relation to the Position Description to careers@encompass-cs.org.au by close of business Sunday, 7th March 2021.

This role is on Seek Apply now

Encompass Community Services prides themselves on being an equal opportunity employer which values equal opportunity, fairness and enjoys a diverse and inclusive workforce.

Applications are encouraged from people with a disability, Aboriginal and Torres Strait Islander descent and people of all other cultural backgrounds.

NDIA CLAIMS OFFICER

NDIA Claims Officer

A rewarding & exciting opportunity in the disability sector awaits you.

Encompass is seeking an NDIA Claims Officer that will be responsible ensuring efficient and ethical practice for claiming payment from the NDIS for services provided to participants in the program areas in accordance with the the service agreements in place.

 

DUTIES 

  • Provide varying levels of coordination and transition support to individuals to build capacity to achieve their set NDIS and individual goals.
  • Actively participate in matching individual’s needs, wants and aspirations with community based or mainstream programs and options.
  • Build NDIS participant and families capacity to understand and navigate service systems in the future.
  • At all times operate autonomously of the services provided by Encompass Community Services INC-however this does not mean participants cannot choose to have associations with this service.
  • Work within the funding level associated with each participant and track their funding as required.
  • Adhere to Encompass management and NDIS reporting requirements as requested.
  • Provide reports as required and maintain up to date records of participant implementation of plans and monitor expenditure as required.
  • Manage and prioritise personal and divisional work requirements to ensure the maximum number of participants are being supported at any given time.
  • Market the services of Plan Connect Australia and Encompass Community Services to participants and other services as required.
  • Complete administration tasks associated with the success of the Plan Connect Australia services.
  • Ensure a strong working relationship with appropriate staff at the NDIA and Local Area Coordinator
  • Maintain up to date knowledge of the Disability and Community services Industries, including the NDIA, NDIS, NDIS Quality Safe Guards Commission and Victorian Complaints commission.
  • Provide guidance and leadership to all members of staff within the team and address performance issues as they arise.
  • Work Collaboratively with other Encompass Support Coordinators
  • Develop and maintain accurate work instructions on the operations of the division.
  • Participate in Encompass management meetings as required.

QUALIFICATIONS & EXPERIENCE 

  • Previous experience as a NDIA claims officer would be advantageous
  • Min 2 years general administration experience
  • Understanding of the NDIS Provider Portal and processes
  • High level computer literacy in Word, Excel, SupportAbility & Visual Care an advantage.
  • Knowledge of and understanding of the NDIS Quality and Safe Guards Commission
  • Previous experience in disability services is an advantage

 

INTERESTED?

Click apply now below or email your resume and an accompanying covering letter addressing your experience and skills in relation to the Position Description to careers@encompass-cs.org.au by close of business Friday, 26th Feb 2021.

This role is on Seek Apply now

Roles (Various)

Roles (Various)

Encompass is currently not advertising for roles, but we still accept applications from amazing people like yourself!

Email us your resume: Just click here

Meet Some of Our Amazing Staff

Encompass staff are not afraid to be out of their comfort zone.  They love to learn and evolve in order to improve the way things are.  They are some of the most compassionate, warmest and hardworking people you will ever meet – always ready to smile and stand by YOU!

HEAD OFFICE

79 Gheringhap Street,
Geelong Vic 3220

People living with disabilities or those with a disadvantage can do anything with the right support.

Elaine Robb

Encompass CEO

Your Vision is Our Vision,
Whatever it Takes!

79 Gheringhap Street
Geelong VIC 3220
PH: (03) 5222 3377
Email: info@encompass-cs.org.au
ABN 93 483 436 215
RTO6899

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