Making an Impact Where it’s Needed
We provide services are across the Werribee, Geelong, Surf Coast and Golden Plains regions – and we will continue to operate in these regions unless otherwise expressly notified by the Government

From material aid, in home care, health & well being services, food relief, and of course flexible and remote supports. We’ve adapted quickly & won’t leave anyone stranded in this unprecedented time.
All our staff are trained and practising COVID-19 Health Department training and all of our continued activities have been modified to COVID-19 safe alternatives.
We’re here to help in every way we can. If you or someone you know is in need of assistance contact our team, we will support everyone in any possible way that we can – whatever it takes!
Our senior management is in constant contact with the NDIS Commission, the Health Department and people just like you to ensure we keep you, your friends and your family safe.
We understand that now more than ever you need a different kind of support and we are here to help.
Check out some of the ways we have adapted to these changes quickly giving you maximum choice & control during this unfamiliar time.
We have increased our In Home Care & Domestic Support services to provide extra and much needed supports to both to our new and existing clients. All our supports are within government guidelines to help our most vulnerable while they are at home.
Encompass adjusted our services to provide maximum choice & control within appropriate and safe activities set by the new guidelines & laws. From remote, flexible, in home and individual supports to providing online health & well-being and participant driven online travel & entertainment sessions.
The HUB is providing material aid for the community by an appointment only policy and The Paddock is providing vegetables to the public by an appointment only policy. This helps get assistance where it is needed most whilst preventing gatherings of large crowds by using strict social distancing guidelines, making sure everyone stays safe & secure.
EGF our Disability Employment Services is continuing full operations (by phone, text and email only), Plan Connect our in house support coordination is continuing full operations (by phone, text, video call and email only) and our Accommodation services are continuing to operate within the new guidelines & laws with all staff taking extra precautions to minimise risk including temporarily postponing all non-vital face to face meetings with therapists, events & training.
To make sure you get the right information and resources in as many languages as possible, see the DHHS website for translated resources.
Encompass has worked hard to make sure we are operating to our fullest capacity in this unfamiliar time and we are continually adjusting to ensure we provide you with the best services we possibly can – whatever it takes!
Subscribe to our newsletter to get the latest updates, hints & tips for living with a disability whilst in lockdown and some amazing good news stories to keep your spirits up.
Just get in touch with us at 1800 943 055 or by email at info@encompass-cs.org.au
If you or someone you know is in need of assistance please contact our team,
we will support everyone in any possible way that we can.
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